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FAQ

  • Which countries do you ship to?
    We ship to a wide range of countries worldwide. To see if we ship to your country, please check the list of available countries during the checkout process.
  • Do you offer free international shipping?
    Yes, we offer free standard international shipping to select countries. Shipping times may vary depending on your location and customs clearance processes.
  • How long will it take to receive my order?
    The moment you purchase something, it gets manufactured, printed and shipped out. This process can take between 2-3 weeks or sometimes even up to 2 months. If you didn't receive your order in time, make sure to contact us and we'll help you out.
  • What if I don't get my order?
    If your order extends the arrival date, then you should immediately contact us and we will get right back at you as fast as possible. We take customer support very seriously.
  • Do you stock extended sizes?
    We try to add all the sizes on our website From S to 5XL
  • How do I contact Customer Service?
    You can contact our customer service team via email at hexavate@net-shopping.com, phone number +355685500101 or through the 'Contact' section on our website. We're here to assist you with any questions or concerns you may have about your international order.
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